Welcome to Kalratri. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. Acceptance of Terms

By accessing this website, placing an order, or using any of our services, you agree to these Terms & Conditions, our Privacy Policy, and any other policies published on our website.

If you do not agree with any part of these terms, please do not use our website.

2. About Us

[Your Company Name] is a Mumbai-based company engaged in the sale and distribution of premium dry fruits, nuts, seeds, berries, healthy snacks, and related products.

3. Products & Pricing

  • We strive to ensure that all product descriptions, images, and prices are accurate.
  • Product images are for illustrative purposes only and may differ slightly from the actual product.
  • Prices are subject to change without prior notice.
  • We reserve the right to modify or discontinue products at any time.

4. Orders & Payments

  • All orders are subject to availability and acceptance.
  • We reserve the right to refuse or cancel any order at our discretion.
  • Full payment must be received before dispatch of products.
  • Payments are processed through secure third-party payment gateways.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location and courier services.
  • Delays caused by unforeseen circumstances, weather conditions, public holidays, or logistics partners are beyond our control.
  • Customers are responsible for providing accurate shipping information.

6. Returns, Refunds & Replacements

Eligible Cases:

  • Damaged product received.
  • Incorrect product delivered.
  • Product received in poor condition.

Conditions:

  • Claims must be reported within 48 hours of delivery.
  • Clear photos and order details must be provided.
  • Products must remain unused and in original packaging.

Refunds or replacements will be processed after verification.

7. Product Usage Disclaimer

  • Our products are intended for general consumption and wellness purposes only.
  • Information provided on this website should not be considered medical advice.
  • Individuals with allergies or specific medical conditions should consult a healthcare professional before consuming any product.
  • We are not liable for adverse reactions resulting from individual allergies or sensitivities.

8. Intellectual Property

All content on this website, including:

  • Logos
  • Product images
  • Graphics
  • Text
  • Videos
  • Designs
  • Branding materials

are the exclusive property of [Your Company Name] and may not be copied, reproduced, or distributed without written permission.

9. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to website systems.
  • Upload malicious software or harmful content.
  • Interfere with website functionality or security.

10. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our total liability shall not exceed the value of the product purchased.

11. Privacy

Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described therein.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of such external websites.

13. Force Majeure

We shall not be held liable for any delay or failure to perform obligations due to events beyond our reasonable control, including natural disasters, strikes, pandemics, government restrictions, or transportation disruptions.

14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will become effective immediately upon publication on the website.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

16. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

[Your Company Name]
📍 Mumbai, Maharashtra, India
📧 Email: [your email address]
📞 Phone: [your contact number]

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.