Terms & Conditions

Effective Date: 08/06/2026

Welcome to Kalratri. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website or purchasing our products.

1. Introduction

These Terms & Conditions govern your use of our website and the purchase of products offered through our online store. By using our website, you accept these terms in full.

If you do not agree with any part of these terms, please do not use our website.

2. About Us

Kalratri Dryfruits is a Mumbai-based company specializing in the sale of premium dry fruits, nuts, seeds, berries, and healthy food products across India.

3. Product Information

We strive to ensure that all product descriptions, images, pricing, and other information displayed on our website are accurate.

However:

  • Product images are for illustrative purposes only.

  • Actual packaging may vary from images shown.

  • Minor variations in size, color, or appearance may occur due to the natural nature of our products.

4. Pricing & Payments

  • All prices are displayed in Indian Rupees (INR).

  • Prices are subject to change without prior notice.

  • Payments must be completed through the payment methods available on our website.

  • We reserve the right to refuse or cancel any order due to pricing errors or suspected fraudulent activity.

5. Order Acceptance

After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order.

We reserve the right to:

  • Refuse or cancel orders.

  • Limit quantities purchased.

  • Reject orders suspected of fraudulent activity.

6. Shipping & Delivery

  • Orders are processed and shipped according to our Shipping Policy.

  • Delivery timelines are estimates and may vary depending on location and courier services.

  • We are not responsible for delays caused by circumstances beyond our control.

7. Returns, Refunds & Replacements

Returns, refunds, and replacements are governed by our Refund & Replacement Policy.

Due to the perishable nature of food products, returns may only be accepted in specific circumstances such as:

  • Damaged products

  • Incorrect products delivered

  • Defective or tampered items

Customers must report issues within 48 hours of delivery.

8. Product Consumption Disclaimer

Our products are intended for general consumption and nutritional purposes only.

  • Product information provided on the website is for informational purposes and should not be considered medical advice.

  • Customers with allergies, dietary restrictions, or medical conditions should consult a healthcare professional before consumption.

  • We are not liable for allergic reactions or health issues resulting from product consumption.

9. Intellectual Property

All website content, including but not limited to:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Website design

  • Text content

is the property of Kalratri Dryfruits and is protected under applicable intellectual property laws.

Unauthorized reproduction, distribution, or use is strictly prohibited.

10. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Distribute malicious software or harmful content.

  • Interfere with website security or operations.

11. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for indirect, incidental, special, or consequential damages.

  • Our maximum liability shall not exceed the value of the products purchased by the customer.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Third-party content

  • Privacy practices

  • Products or services offered by third parties

14. Force Majeure

We shall not be liable for delays or failure to perform obligations due to events beyond our reasonable control, including:

  • Natural disasters

  • Floods

  • Pandemics

  • Government restrictions

  • Strikes

  • Transportation disruptions

15. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time.

Any changes will become effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the revised terms.

16. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

17. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Kalratri Dryfruits
Mumbai, Maharashtra, India

Email: info@kalratridryfruits.com
Phone: +91 9967633492

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.